Privacy  Policy

Cyclothe is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR).

Version 1.0 | Effective date: Aug 1, 2025

Cyclothe (“us”, “we”, or “our”) operates the cyclothe.com website and in related mobile applications (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. The services are provided by Cyclothe AB, org nr 559419-2949. When using our services you offer your consent for us to process your personal data according to the procedures outlined in this policy.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

 

1. Information Collection and Use

We collect the following information:

  • Personal Information: Name, email, phone number, address, and date of birth provided during registration.
  • Usage Data: App interactions, device information, and location data (with your consent).
  • Uploaded Photos: Images of textile items uploaded by users for tracking, sorting, and impact measurement purposes. These images may include brand labels, fabric composition details, and general item characteristics, but should not contain any personally identifiable information (e.g., faces, private backgrounds, or sensitive data)

 

2. Use of Data

We use your data to:

  • Provide and improve our services.
  • Enable textile tracking and impact reporting.
  • Communicate updates and notifications related to the platform.
  • Comply with legal obligations.

 

3. Transfer of Data

We do not sell your personal information. Furthermore, all personal data (PII) is stored securely within the European Union and is not shared with any third parties unless required by law.

To enable textile waste operations, data about your disposed items may be processed and shared with your local municipality, determined by your address, in compliance with EU regulations.

The data collected through uploaded photos contributes to municipality-specific recycling statistics and helps meet EU regulatory obligations.

 

4. Data Security

We employ industry-standard measures to protect your data from unauthorized access, alteration, or destruction. While we strive to safeguard your data, no system is entirely secure.

 

5. Your Rights

Under GDPR, you have the right to:

  • Access your personal data.
  • Correct or update inaccurate or incomplete data.
  • Request the deletion of your personal data.
  • Restrict or object to the processing of your data.
  • Data portability, allowing you to obtain and reuse your data for your own purposes.
  • Withdraw consent at any time where processing is based on your consent.
  • Lodge a complaint with a supervisory authority if you believe your rights have been violated.

 

6. Data Retention

We retain your data only as long as necessary to provide services or comply with legal requirements. Non-essential data will be deleted upon request or account closure.

 

7. Cookies

Our platform uses cookies to enhance user experience. You can manage your cookie preferences in your device or browser settings.

 

8. Children’s Privacy

Our platform is not intended for users under the age of 16. We do not knowingly collect data from children.

 

9. Changes to This Privacy Policy

We may update this policy periodically. Users will be notified of significant changes via email or app notifications.

 

10. Contact Us

For privacy-related inquiries, please contact us at support@cyclothe.com.

By using Cyclothe, you acknowledge that you have read, understood, and agreed to this Privacy Policy and Terms of Use.